Grab Driver Document Requirements for Registration

Profile Photo Guidelines (Grab Driver)

Your profile photo will be used as your display photo in the Grab Driver app once your account is activated.
It is important to upload a photo that is clear, professional, and easily recognizable.

📸 Recommended Method

• Take a selfie using your phone camera
• Frame from above chest level (head and shoulders visible)
• Face the camera directly

✅ Photo Requirements

• Clear and sharp image
• Good lighting (no shadows on face)
• Plain or non-distracting background
• Neutral expression
• Face fully visible

🚫 Not Allowed

Drivers are NOT allowed to wear:

• Sunglasses
• Cap or hat
• Songkok
• Face mask

Exceptions:

• Muslimah hijab ✅
• Sikh turban ✅

❌ Rejected Photo Examples

• Cropped from old photos
• Cropped from IC or driving license
• Old passport photo (especially with blue background)

⚠️ Important Reminder

Your profile photo is used for identity verification and passenger recognition, so make sure it reflects your current appearance.

IC (Identity Card) Guidelines

For Grab Driver registration, only the following identity cards are accepted:

✅ Accepted

• Blue MyKad (Malaysian Citizen)
• MyTentera

❌ Not Accepted

• MyPR

📸 How to Capture Your IC Correctly

• Turn OFF your camera flash before taking the photo
• Place your IC on a flat surface
• Ensure all details are clear and readable
• Capture the full card (no cropped edges)
• Tip: Use natural lighting to avoid glare or reflection on the card.

🔒 Watermark Guidelines

You may add a watermark to your IC for security purposes.

Acceptable watermark:

• Light and transparent
• Does not block important details (name, IC number, photo, etc.)

🚫 Not Allowed

• Do NOT blackout your photo
• Do NOT cover or hide any key information
• Do NOT submit blurred, edited, or unclear images

⚠️ Important Reminder

Your IC is used for identity verification, so all information must be fully visible and accurate to avoid rejection or delays.

Vehicle Insurance Covernote Guidelines

To proceed with Grab Driver registration, you must submit a valid Vehicle Insurance Covernote with complete vehicle details.

📄 Required Information

Ensure the page you upload clearly shows:

• Vehicle Model
• Car Plate Number
• Chassis Number
• Engine Number
• Coverage Period (active insurance dates)
• All details must be fully visible and readable.

🚗 If the Vehicle Is Not Under Your Name

If you are driving a car that is not registered under your name, the insurance must include:

“ALL DRIVER” or

“ANY AUTHORISED DRIVER”

This confirms that you are legally covered to drive the vehicle.

📸 Capture Guidelines

• Submit the full page (no cropped sections)
• Ensure image is clear, sharp, and not blurry
• Avoid glare, shadows, or reflections
• If digital, upload PDF or clear screenshot

⚠️ Important Reminder

Incomplete or unclear insurance documents may result in application delays or rejection. Always double-check that all required details are visible before submission.

Sample from ETIQA:

JPJ Grant (Vehicle Ownership Certificate) Guidelines

To complete your Grab Driver registration, you are required to submit your JPJ Grant (Geran Kenderaan).

📄 Requirement

Original JPJ Grant is required

The document must clearly show:

• Owner name
• Vehicle details
• Registration information

🏦 If You Don’t Have the Original Grant

You may screenshot from MyJPJ app.

📸 Capture Guidelines

• Submit the full document (no cropped edges)
• Ensure all details are clear and readable
• Avoid glare, shadows, or folded pages

🚗 Roadtax Note

Roadtax is typically required for newer vehicles (e.g. 2019/2020 cars and above)

Ensure your roadtax is valid and active if applicable

⚠️ Important Reminder

Incomplete or unclear grant documents may cause delays or rejection. Always verify that all details are visible before submission.

Sample as below: